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Interviewing is the most crucial step in finding the most qualified
employees. There are various types of interviews, and companies choose
different interviews based on their unique needs and requirements.
Three interview steps:
- Telephone screening interview. This is a
popular first step for many organizations. The main objective of this
type of interview is to accomplish the applicants qualifications,
educational background, necessary skills, and employment objectives.
It is very useful and time-saving in that it narrows the pool of applicants,
and gives the recruiter/manager a better idea of who should move to the next
step in the interview process. If the manager or recruiter senses that
the applicant is qualified for the position after the telephone screening,
they ask them to come in for an in-person interview.
- In-person interview screening.
This is the
most widely used type of interview. During this interview, the manager
or recruiter has the opportunity to get to know the job applicant a lot better. Future
career plans, past job experiences, skills and education, leadership and
team-work skills, and other job necessary requirements are popular topics of
discussion. It is the job of the recruiter or manager to verify the
applicants attitude, professionalism, and interests in order to decide
whether they are a qualified candidate for that specific job position.
If the person is qualified and chosen for the position, the next step is a
selection interview.
- Selection interview. This is the final step in
the interview process. The recruiter/manager asks the qualified job
applicant to go in for a second job interview. This is when the
qualifications of the applicant are discussed once again and an offer is
presented. Both parties then decide whether a working relationship may
be established. Further discussion relies on the situation and the
organization.
There are a few different types of interviews that may be
used. The type of interview should depend on exactly what the interviewer
is looking for and the organization.
- Behavioral Interview. This is the idea that
previous behavior can predict future performance and success.
Standardized methods are used to discover how the applicant performed or
behaved in a certain situation or condition. The recruiter or manger
usually focuses on areas that relate to the job necessities for the position
being applied. Depending on job responsibilities and requirements, the
recruiter/manager may ask open-ended questions that relate to the way the
applicant handled a difficult problem, the leadership skills of the
applicant, multi-tasking abilities, team-work capabilities, and how well
he/she performed in a stressful situation. Basically, the interviewer
wants to know the applicant's overall competencies, based on past
experiences, to determine if they are fit for the applied position.
- Stress Interview. This type of interview is
designed to make the interviewee feel stressed and uncomfortable. The
recruiter/manager asks difficult, offensive questions and creates a
stressful environment that reflects the company culture or job
position. This is all a test to determine whether the applicant is fit
and capable of handling certain stressful situations within the
organization. It is also very common to have multiple interviewers in
the room to create a intimidating, stressful interview atmosphere.
- Screening Interview. The objective of this
type of interviewing is to disqualify candidates who do not meet the minimal
requirements (skills & experience) for the position. The
interviewer will ask questions and try to find any inconsistent information
or gaps in employment history. The main goal is to find out which
applicants are a good match and meet the necessary job requirements.
- Informational Interview. In this type of
interview, both parties exchange information and get to know one another,
even if a job opening may not exist. This type of interview is
initiated by the interviewee and is meant for informational purposes
only. A job-seeker may be looking for more information about a certain
industry or career, may be seeking to build a professional network, or may
be in quest of employment opportunities not advertised.
- Directive Style Interview. In this type of
interview, the interviewer has a clear agenda that is followed
precisely. The interviewer knows exactly what he/she wants to know
about the applicant, and keeps the questions and interviews identical from
one applicant to another. This allows the interviewer to more easily
compare and contrast the interviewees.
- Non-Directive Interview. This type of
interview is the exact opposite of the directive style interview. The
interviewer does not have a clear agenda, but rather allows the interviewee
to speak and lead the conversation. The recruiter/manager may ask open
ended questions such as "tell me about yourself", and allows the
interviewee to try and sell him/herself.
- Group Interview. The group interview creates
an atmosphere that requires interaction between other interviewees.
The interviewer will ask questions or ask for each applicant to discuss an
issue. The goal of this interview is to test how each interviewee
interacts with other interviewees, identify the leaders, find out who is an
introvert or extrovert, test communication skills, etc.
- Follow-Up Interview. Many companies conduct a second
or third interview for a few reasons. Making a hiring decision is a
very important decision that will have a huge outcome on the
organization. Therefore, the interviewer wants to be certain they are
choosing the right candidate for the position. A follow-up interview
may be conducted to gather more information, build professional rapport, or
present an offer to the selected
candidate.
Interview Questions to Ask the Job Applicant.
Job Descriptions, Employee Handbooks, Forms &
Checklists, and other useful information!
© Copyright 2004 HR Support
Center / Haleh Hamzeh
Phone: 973-405-6249 Fax: 973-272-1073
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